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Privacy Policy

PRIVACY POLICY —

At Hot Pursuit, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

 

 

1. Information We Collect

 

We may collect the following types of information when you visit our site or contact us:

 

  • Personal Information (e.g., name, phone number, email address) when you fill out contact forms or schedule service

  • Service Details (e.g., your home address, type of HVAC unit, requested service)

  • Usage Data (e.g., pages visited, time spent on site, browser type, IP address)

 

 

2. How We Use Your Information

 

We use the information we collect to:

 

  • Schedule and provide HVAC services

  • Respond to inquiries or customer service requests

  • Improve our website and service offerings

  • Send updates, service reminders, or promotional content (only with your consent)

 

 

3. Sharing Your Information

 

We do not sell, rent, or trade your information. We may share your information with third parties only when necessary to:

 

  • Fulfill service requests (e.g., scheduling software or dispatch tools)

  • Comply with legal obligations

  • Improve our website or marketing (with trusted third-party services that follow data protection laws)

 

 

4. Cookies and Tracking

 

Our website may use cookies or tracking tools to enhance your experience. These help us understand how visitors use the site, but do not identify you personally.

 

You can disable cookies through your browser settings at any time.

 

 

5. Data Security

 

We take reasonable precautions to protect your information from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.

 

 

6. Your Rights

 

You have the right to:

 

  • Access, correct, or delete your personal information

  • Opt out of marketing communications

  • Contact us about any privacy-related concerns

 

To exercise these rights, email us at: [Insert your company email address]

 

 

7. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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